Questions and answers
🕒 How long does delivery take?
The estimated dish delivery time is 1 hour.
An order is considered accepted once processed by our manager through a confirmation call with the customer.💷 Is there a minimum order amount?
No. Pick whatever suits your appetite.
💰 What is the delivery fee?
The delivery cost is determined by local taxi service tariffs.
🗓️ Can I place an order in advance?
Yes, simply specify your preferred delivery time when placing the order.
🚛 Is pickup available?
Absolutely! Pickup is welcome from our restaurant at: 36a Erdeli St., Mukachevo, Transcarpathian region.
⏰ What are your delivery working hours?
Food delivery across Mukachevo operates daily from 11:30 AM to 9:45 PM.
💳 Can I pay by card?
For restaurant pickup, you can pay in cash or with a Visa / MasterCard card. For address delivery, we accept advance card payments via digital wallets such as Apple Pay and Google Pay!
*If your order includes items sold by weight, payment becomes available once the exact weight has been confirmed.🚛 How do you ensure the quality of the food during delivery?
We guarantee the freshness and quality of our products throughout delivery! We use specialized thermal packaging, maintain proper temperature-controlled storage, and strictly monitor quality at every step of preparation and shipping.
❌ What should I do if I am not satisfied with my order?
If you are not satisfied with your order, please contact our guest care team right away, and we will do everything possible to resolve the issue. Please send your comments and suggestions by phone at +38 095 507 56 66 or via email to info@poryadniygazda.com.
📞 How can I reach you if I need additional assistance?
Our delivery manager’s phone number is +38 095 507 56 66 +38 095 507 56 66.Rest assured, you will receive all the support you need regarding your order and its delivery.
📲 Where can I find your special offers and discounts?
Join our “Poryadna Rodyna” loyalty program and earn bonuses. Learn more here
